/ SHIPPING POLICY
SHIPPING & RETURNS
How long will it take to get my order?
Elxr Co is an artisanal brand, meaning the protein is crafted in small batches at Elxr Co's cGMP certified green factory. Every single batch of our products is tested in a third party lab for heavy metals, allergens, bad bacteria, yeasts, molds, mycotoxins, pesticides, and irradiation before they get in your hands. While we aim to ship within 5 business days, please allow up to 14 business days to receive your protein.
Due to the nature of our products, we cannot accept returns.
SHIPPING & DELIVERIES
Ownership of packages turned over to USPS transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS. INSURANCE is available to add to any order, and is recommended for any order you can't afford to lose.
Approximately 24-48 hours after your order has been SHIPPED you will receive tracking information which will allow you to track your parcel.
Will my personal information be kept private?
Yes. At ELXR CO, we respect your right to privacy. Therefore the information collected on this website will follow the strict privacy guidelines. We will never sell your information to a third party.
/ PICK UP SERVICE
Pick up available only in NSW, Australia region